Farmers vs. Progressive: Which Insurance Company Is Better in 2025?
Farmers offers many discounts and a robust roadside assistance program, making it a top choice for customers.
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Written byCatherine Hiles
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Catherine Hiles
Catherine Hiles is a freelance writer covering insurance, personal finance, and home improvement. Her work has been published in TIME, The Penny Hoarder, BobVila.com, Tom's Guide, and Angi. She has a bachelor's degree in communication studies from the University of Chester in the United Kingdom and is a Certified Financial Education Instructor. Catherine lives in Ohio with her husband, two children, and two energetic dogs.
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Edited byBecky Helzer
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Becky Helzer is an editor at Insurify. She loves helping writers express their ideas clearly and authentically. With a diverse background in editing everything from curriculum and books to magazine articles and blog posts, she’s worked on topics ranging from home finance, insurance, and cloud computing to the best tools for home improvement.
A proud graduate of Colorado State University with a degree in technical journalism, Becky lives in Fort Collins, CO, with her husband and their two spoiled rescue dogs.
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Data reviewed byKonstantin Halachev
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7+ years experience in data analysis
Ph.D. in Computational Biology
Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.
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Table of contents
Farmers and Progressive are both big names in the auto insurance industry. Progressive is the second-largest car insurer in the U.S., with a market share of nearly 17%. In comparison, Farmers has a significantly lower market share of just less than 4%.
While both Farmers and Progressive offer accident forgiveness, Progressive’s program is more comprehensive. On the other hand, Farmers offers more discounts than Progressive, along with automatic crash detection.
To choose the right car insurance policy, compare car insurance quotes from both Farmers and Progressive. Consider insurance coverage options, policy features, deductibles, discounts, online tools, agent support, and customer service before making your decision.
Quick Facts
Farmers and Progressive offer similar types of coverage, including rideshare and rental car reimbursement.
Farmers’ telematics program includes automatic crash assistance, while Progressive’s doesn’t.
Both companies have strong financial strength ratings from AM Best.
Farmers vs. Progressive: Our verdict
Farmers and Progressive are both good auto insurance companies, but each has pros and cons. For example, Farmers offers more potential discounts but may charge higher premiums. Meanwhile, Progressive offers pet injury coverage, which Farmers doesn’t.
Both insurers offer rideshare insurance, a valuable add-on if you have a side gig as a rideshare driver. Farmers offers gap insurance, while Progressive offers loan/lease payoff coverage. Both companies cap this coverage at 25% of your car’s value.
The best car insurance company for you depends on the type of coverage you need and your budget. Compare quotes from both insurers before making your choice.
Farmers vs. Progressive
 |  |
|---|---|
Average price Prices based on average across state-minimum and full coverage car insurance $135/mo* | Average price Prices based on average across state-minimum and full coverage car insurance $162/mo* |
Overall rating 3.2 | Overall rating 3.8 |
Value for money 3.1/5 | Value for money 3.4/5 |
Customer service 3.3/5 | Customer service 3.8/5 |
Claims handling 3.4/5 | Claims handling 3.9/5 |
Special highlight Competitive ratesAI-generated from 7578 user reviews | Special highlight Bundling discountsAI-generated from 1114 user reviews |
Data in this table has been sourced from Insurify’s users who have indicated they are insured with the listed providers
Farmers: Best for emergency roadside assistance
| User Reviews | 3.8 |
|---|---|
| IQ Score The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores. | 8.5 /10 |
| Liability Only Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages. | $110/mo |
| Full Coverage Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible. | $213/mo |
3.8
A solid optionBased on 2,363 verified guest reviews and ratings
How drivers feel about Farmers
Customers appreciate the helpful agents and good initial quotes but dislike the consistent rate increases and lack of senior discounts. Some also reported issues with claim handling and communication.
AI-generated from the text of verified reviews collected by Insurify
Best For
Bundling discounts
Minimum coverage
Safe drivers
How drivers feel about Farmers
Customers appreciate the helpful agents and good initial quotes but dislike the consistent rate increases and lack of senior discounts. Some also reported issues with claim handling and communication.
AI-generated from the text of verified reviews collected by Insurify
Best For
Bundling discounts
Minimum coverage
Safe drivers
Reviews (1,114)
Joe
Verified Review
A Bit of a Communication Issue with Farmers
Reviewed in Missouri on November 2025
It's been a bit difficult lately to directly contact the agent who initially signed me up and saved me a lot of money on my home insurance bundled with my auto insurance. The office assistant got me insurance for a new vehicle recently, but I think the rate is too high. I am going to attempt to get through to the agent I used initially. It could be just the issue of using the phone instead of a direct email to the person I am referring to.
Larry
Verified Review
Car Insurance Choices
Reviewed in Nebraska on November 2025
In my opinion, Farmer's best trait is they really do listen to what you tell them and try to do it.
Marcelo
Verified Review
The cost is too high for the amount of coverage compared to Progressive Insurance. Also, Farmers never sends out insurance cards to show we have insurance. You have to call Farmers to get them. That's one of the main reasons I am changing insurance companies. I don't understand this; if you're paying for insurance, the insurance company should send your insurance cards in due time. Why do we, the customers, have to pester Farmers to send them to us by email? As of today, I don't have my insurance card, and it's been 3 months now. I am paying for nothing. The only proof I have of insurance is the amount they take out of my bank account every month.
Reviewed in Texas on November 2025
The cost is too high for the amount of coverage compared to Progressive Insurance. Also, Farmers never sends out insurance cards to show we have insurance. You have to call Farmers to get them. That's one of the main reasons I am changing insurance companies. I don't understand this; if you're paying for insurance, the insurance company should send your insurance cards in due time. Why do we, the customers, have to pester Farmers to send them to us by email? As of today, I don't have my insurance card, and it's been 3 months now. I am paying for nothing. The only proof I have of insurance is the amount they take out of my bank account every month.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
619NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
3.28A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
AWhy we picked this company
Farmers customers who sign up for the Signal telematics program can save on their insurance premiums by driving responsibly. The program also includes CrashAssist — a roadside assistance program that automatically detects a crash and sends a notification. If you verify the crash, CrashAssist will contact emergency services for you.
While Farmers’ insurance premiums may be slightly higher than those of some competitors, the insurer’s many discounts and additional coverage options may help offset some of the cost.
Pros
Many available discounts
Telematics program includes roadside assistance
Customized equipment coverage add-on
Cons
Below-average J.D. Power claims satisfaction score
Higher premiums than some competitors
Not available in every state
Progressive: Best for accident forgiveness
| JD Power J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale. | 622 |
|---|---|
| IQ Score The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores. | 8.7 /10 |
| Liability Only Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages. | $97/mo |
| Full Coverage Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible. | $172/mo |
How drivers feel about Progressive
Customers appreciate the insurer’s good customer service and initial affordability but dislike the consistent price increases and complex claims process.
AI-generated from the text of verified reviews collected by Insurify
Best For
Competitive rates
Easy buying process
Telematics program
How drivers feel about Progressive
Customers appreciate the insurer’s good customer service and initial affordability but dislike the consistent price increases and complex claims process.
AI-generated from the text of verified reviews collected by Insurify
Best For
Competitive rates
Easy buying process
Telematics program
Reviews (7,578)
Tonya
Verified Review
Try them for yourself and see
Reviewed in North Carolina on December 2025
Progressive is great to have, but I'm looking for a cheaper premium price, that's all.
Abraham
Verified Review
Just another typical insurance company that lacks communication
Reviewed in Maine on December 2025
Rates rose without warning or reasoning for rising.
Linda
Verified Review
Read My Previous Answer
Reviewed in Texas on December 2025
I feel Progressive is too high. As a longtime customer, I don't feel they give any consideration to senior citizens.
JD Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
622NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.97A.M. Best
A.M. Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A+Why we picked this company
Progressive has an impressive accident forgiveness program. The insurer won’t raise your rate for your first claim of $500 or less. And if you’re a Progressive customer for five years and remain accident-free, your rate won’t increase if you make a claim.
One of Progressive’s unique offerings is pet injury coverage. If your pet is riding with you and is injured in an accident, this coverage pays up to $1,000 of your vet bill.
Pros
Available accident forgiveness
Numerous coverage options and discounts
Optional coverage for pet injuries
Cons
Below-average J.D. Power claims satisfaction score
Low Trustpilot rating
No military discount listed on website
Progressive vs. Farmers: Which is cheaper?
Several factors affect your car insurance premium, including your driving record, risk profile, mileage, location, age, gender, and vehicle.[1] An insurance review of both companies’ coverages and discounts will help you find the cheapest insurer for your budget.
The table below shows average rates for various scenarios with Farmers and Progressive.
Driver Type  | Farmers | Progressive |
|---|---|---|
| Adult drivers | $189 | $133 |
| Liability-only coverage | $110 | $97 |
| Full coverage | $213 | $172 |
| Drivers with a speeding ticket | $274 | $191 |
| Drivers with a DUI | $315 | $250 |
| Drivers with an at-fault accident | $280 | $208 |
| Poor credit drivers | $260 | $185 |
| Good credit drivers | $181 | $131 |
| Teen drivers | $452 | $287 |
| Senior drivers | $155 | $93 |
Disclaimer: Table data sourced from real-time quotes from Insurify's 500+ partner insurance providers. Actual quotes may vary based on the policy buyer's unique driver profile.
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Farmers vs. Progressive car insurance discounts
Farmers and Progressive both have a lengthy list of car insurance discounts. For example, both insurers offer discounts for safe driving, bundling multiple policies (like car and home insurance policies), automatic payments, and using their telematics programs.
But while Farmers offers a discount for taking a defensive driving course, Progressive doesn’t mention this on its website. Progressive also doesn’t appear to offer a military discount, whereas Farmers does.
Each insurer’s discounts may vary by state and situation. The best way to learn about discounts is to request an online insurance quote or speak to an insurance agent.
Discount | Farmers | Progressive |
|---|---|---|
| Safe driver | ✔ | ✔ |
| Defensive driving course | ✔ | ✖ |
| Multi-policy | ✔ | ✔ |
| Multi-car | ✔ | ✔ |
| Low mileage | ✖ | ✔ |
| Telematics | ✔ | ✔ |
| Anti-theft device | ✔ | ✔ |
| New car | ✖ | ✖ |
| Military/affiliation | ✔ | ✖ |
| Good student | ✔ | ✔ |
| Loyalty | ✔ | ✔ |
| Auto pay | ✔ | ✔ |
| Student away at school | ✔ | ✔ |
| Homeowner | ✔ | ✔ |
| Alternative fuel | ✔ | ✖ |
| Pay in full | ✔ | ✔ |
Compare customer satisfaction and financial strength
The J.D. Power U.S. Auto Claims Satisfaction Study rates both Farmers and Progressive below the study average of 700 out of 1,000 possible points. Both insurance companies have strong financial strength ratings from AM Best, with Farmers rated A (Excellent) and Progressive rated A+ (Superior).
Both companies have low customer ratings of 1.09 out of 5 on the Better Business Bureau (BBB) website. Farmers customer complaints include issues with the claims and cancellation processes, while Progressive customers report poor customer service experiences.
When it comes to customer satisfaction, Farmers has a higher-than-average National Association of Insurance Commissioners (NAIC) complaint index. In contrast, Progressive’s complaint index indicates it receives fewer complaints than average.
Score | Farmers | Progressive |
|---|---|---|
| IQ Score | 8.5 | 8.7 |
| Customer reviews | 3.8/5 (2,363 reviews) | 3.3/5 (14,755 reviews) |
| J.D. Power | 690 | 673 |
| AM Best rating | A | A+ |
| NAIC Complaint Index | 3.28 | 0.96 |
| BBB customer reviews | 1.09 | 1.09 |
Recent customer reviews of Farmers car insurance
Insurify sources reviews from real customers to help you understand the customer experience. Below are some of the most recent customer reviews of Farmers car insurance by real policyholders.
Joe
Verified Review
A Bit of a Communication Issue with Farmers
Reviewed in Missouri on November 2025
It's been a bit difficult lately to directly contact the agent who initially signed me up and saved me a lot of money on my home insurance bundled with my auto insurance. The office assistant got me insurance for a new vehicle recently, but I think the rate is too high. I am going to attempt to get through to the agent I used initially. It could be just the issue of using the phone instead of a direct email to the person I am referring to.
Larry
Verified Review
Car Insurance Choices
Reviewed in Nebraska on November 2025
In my opinion, Farmer's best trait is they really do listen to what you tell them and try to do it.
Marcelo
Verified Review
The cost is too high for the amount of coverage compared to Progressive Insurance. Also, Farmers never sends out insurance cards to show we have insurance. You have to call Farmers to get them. That's one of the main reasons I am changing insurance companies. I don't understand this; if you're paying for insurance, the insurance company should send your insurance cards in due time. Why do we, the customers, have to pester Farmers to send them to us by email? As of today, I don't have my insurance card, and it's been 3 months now. I am paying for nothing. The only proof I have of insurance is the amount they take out of my bank account every month.
Reviewed in Texas on November 2025
The cost is too high for the amount of coverage compared to Progressive Insurance. Also, Farmers never sends out insurance cards to show we have insurance. You have to call Farmers to get them. That's one of the main reasons I am changing insurance companies. I don't understand this; if you're paying for insurance, the insurance company should send your insurance cards in due time. Why do we, the customers, have to pester Farmers to send them to us by email? As of today, I don't have my insurance card, and it's been 3 months now. I am paying for nothing. The only proof I have of insurance is the amount they take out of my bank account every month.
Thomas
Verified Review
Excellent
Reviewed in Wyoming on November 2025
Quick, easy, and trustworthy.
…
Recent customer reviews of Progressive car insurance
The following are reviews from real Progressive policyholders. Insurify collects this information to give you some perspective on the customer experience when considering an insurer.
Tonya
Verified Review
Try them for yourself and see
Reviewed in North Carolina on December 2025
Progressive is great to have, but I'm looking for a cheaper premium price, that's all.
Abraham
Verified Review
Just another typical insurance company that lacks communication
Reviewed in Maine on December 2025
Rates rose without warning or reasoning for rising.
Linda
Verified Review
Read My Previous Answer
Reviewed in Texas on December 2025
I feel Progressive is too high. As a longtime customer, I don't feel they give any consideration to senior citizens.
Loyde
Verified Review
Caveat Emptor
Reviewed in Iowa on December 2025
For more than 10 years, I never filed a claim, yet there was no discount.
…
Farmers Signal vs. Progressive Snapshot
Both Farmers and Progressive have telematics programs to help you save money on car insurance through responsible driving behavior. These programs differ from pay-per-mile programs, which let you earn discounts by driving less.
Important Information
Research proves that telematics programs can improve driver safety. One case study found that customers improved their driving behavior by 17% within a month of signing up for a telematics program.[2] Another case study saw a 48% reduction in phone distraction.
The Farmers Signal program uses a smartphone app to track your driving habits — such as braking and acceleration — and your mileage and phone usage. You’ll receive an instant discount when you sign up, and a further discount based on your focused driving score.
Plus, if your driving score is 80% or higher, you could win rewards up to $100. But Farmers doesn’t specify how much you can save on your insurance using the Signal program.
In comparison, Progressive Snapshot measures the same data as Signal, plus your speed. The safer you drive, the more you can save.
Progressive says that the average customer saves $322 per year on their auto premiums after completing the Snapshot program and renewing their auto policies.
You can use your smartphone to access either insurer’s telematics program. Progressive also has a plug-in device if you prefer not to use the app.
Feature | Farmers Signal | Progressive Snapshot |
|---|---|---|
| Best for | Drivers who want to win cash for responsible driving | Drivers who want to maximize their discount |
| Savings potential | Not specified | Average of $322 |
| How it works | Uses your phone to track braking, acceleration, and mileage | Uses your phone or a plug-in device to track speed, mileage, and driving behaviors |
| Availability | 38 states | Varies by state |
| Data tracked | Mileage, braking, when you drive, phone usage | Speed, mileage, braking, acceleration, when you drive, phone usage |
| App rating (App Store/Google Play) | 4.8/4.0 | 4.8/4.6 |
| Average discount for good drivers | Not specified | $322 |
| Driver feedback tools | In-app scoring and feedback | Driving status, trip log, trip details, driving tips |
| Gamified rewards | ✔ (Eligible to win monthly rewards up to $100 for focused driving score) | ✖ |
| Compatibility | Smartphone app | Smartphone app or plug-in device |
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Compare coverages: Farmers vs. Progressive
Farmers and Progressive both offer liability protection as well as comprehensive and collision coverage. You can add optional coverages, such as roadside assistance and rental reimbursement, to create a well-rounded auto policy.[3]
Farmers offers gap insurance, which covers the difference between your insurance reimbursement and the amount you owe on your loan or lease if you total your car in an accident. Progressive offers loan/lease payoff coverage, which is similar to gap insurance.
Both insurers cap your payout at 25% of your vehicle’s value.
Coverage | Farmers | Progressive |
|---|---|---|
| Bodily injury liability (BI) | ✔ | ✔ |
| Property damage liability (PD) | ✔ | ✔ |
| Personal injury protection (PIP insurance) | ✔ | ✔ |
| Underinsured/uninsured motorist coverage (UIM/UM) | ✔ | ✔ |
| Medical payments (MedPay) | ✔ | ✔ |
| Collision | ✔ | ✔ |
| Comprehensive | ✔ | ✔ |
| Roadside assistance | ✔ | ✔ |
| Rental reimbursement | ✔ | ✔ |
| Gap insurance | ✔ | ✔ |
| Classic car insurance | ✔ | ✔ |
| Rideshare insurance | ✔ | ✔ |
Farmers vs. Progressive FAQs
If you have additional questions about Farmers or Progressive car insurance, the additional information below can help you make your decision.
Which is cheaper: Farmers or Progressive?
Depending on your coverage needs and driver profile, you might find cheaper insurance with either Farmers or Progressive. Getting auto insurance rates from both insurers will help you find the best policy for you.
Is Farmers Insurance good at paying claims?
Farmers Insurance ranks slightly below average in the J.D. Power 2025 U.S. Auto Claims Satisfaction Survey. But the insurer has an A (Excellent) AM Best financial strength rating, indicating its claims-handling ability.
Which insurance company has the best reputation?
Customer experiences vary, so one customer might have a bad experience with an insurer while another has an excellent experience. But J.D. Power ranks Farmers just above Progressive for claims satisfaction.
How does Progressive rank as an insurer?
Progressive is the second-largest insurer in the U.S. by market share. But the insurer ranks below average in the J.D. Power U.S. Auto Claims Satisfaction Survey.
Which car insurance company offers the cheapest insurance?
COUNTRY Financial offers the lowest liability coverage price, at just $42.
Methodology
Insurify data scientists analyzed more than 90 million quotes served to car insurance applicants in Insurify’s proprietary database to calculate the premium averages displayed on this page. These premiums are real quotes that come directly from Insurify’s 500+ partner insurance companies in all 50 states and Washington, D.C. Quote averages represent the median price for a quote across the given coverage level, driver subset, and geographic area.
Unless otherwise specified, quoted rates reflect the average cost for drivers between 20 and 70 years old with a clean driving record and average or better credit (a credit score of 600 or higher).
Liability-only premium averages correspond to policies with the following coverage limits:
- Bodily injury limits between state-minimum rates and $50,000 per person, $100,000 per accident
- Property damage limits between $10,000 and $50,000
- No additional coverage
- Comprehensive coverage with a $1,000 deductible
- Collision coverage with a $1,000 deductible
Quotes for Allstate, Farmers, GEICO, State Farm, and USAA are estimates based on Quadrant Information Services’ database of auto insurance rates.
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Sources
- Insurance Information Institute. "What determines the price of an auto insurance policy?."
- National Association of Insurance Commissioners. "Telematics in Auto Insurance."
- Insurance Information Institute. "What is covered by a basic auto insurance policy?."
)
Catherine Hiles
Catherine Hiles is a freelance writer covering insurance, personal finance, and home improvement. Her work has been published in TIME, The Penny Hoarder, BobVila.com, Tom's Guide, and Angi. She has a bachelor's degree in communication studies from the University of Chester in the United Kingdom and is a Certified Financial Education Instructor. Catherine lives in Ohio with her husband, two children, and two energetic dogs.
Becky Helzer is an editor at Insurify. She loves helping writers express their ideas clearly and authentically. With a diverse background in editing everything from curriculum and books to magazine articles and blog posts, she’s worked on topics ranging from home finance, insurance, and cloud computing to the best tools for home improvement.
A proud graduate of Colorado State University with a degree in technical journalism, Becky lives in Fort Collins, CO, with her husband and their two spoiled rescue dogs.
7+ years experience in data analysis
Ph.D. in Computational Biology
Konstantin has led data teams across multiple industries, including insurance, travel, and biology. He’s led Insurify’s engineering team for more than three years.